James Jeray is a graduate of the US Military Academy at West Point and holds master’s degrees in business from the University of Wisconsin – Oshkosh and in administrative science f...показать большеJames Jeray is a graduate of the US Military Academy at West Point and holds master’s degrees in business from the University of Wisconsin – Oshkosh and in administrative science from the University of Wisconsin – Green Bay. After completing active duty service he spent the next 35 years as a manager and director in the logistic industry with assignments in human resources, training, operations, procurement, engineering and consulting.
Over the course of his career he has encountered many examples of both good and bad leadership. He feels passionately that the so-called secrets promoted in books and seminars have given business leaders false hope and the misconception that some magic bullet can replace the fundamentals. The result has been an erosion of employee satisfaction, mediocre customer service and sub-standard organizational performance.
Mr. Jeray is currently retired, living in Lafayette, IN with his wife, Marilyn.показать меньше