Книги автора Randy A. Steinberg
Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives Рейтинг: 0 из 5 звезд0 оценокHigh Velocity Itsm: Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing Рейтинг: 0 из 5 звезд0 оценокOrganizing Itsm: Transitioning the It Organization from Silos to Services with Practical Organizational Change Рейтинг: 0 из 5 звезд0 оценок