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John Seddon
John Seddon is a respected and outspoken management thinker and commentator. Trained as an occupational psychologist he has become an international authority on service organisatio...показать большеJohn Seddon is a respected and outspoken management thinker and commentator. Trained as an occupational psychologist he has become an international authority on service organisations. John has received numerous academic awards for his contribution to management science; he is currently a Visiting Professor at Buckingham University Business School and was awarded the first Management Innovation Prize for ‘Reinventing Leadership’ in 2010. John was described by the Daily Telegraph as a “reluctant management guru”.показать меньше