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Andrew Muras
With over two dozen published articles, Andrew Muras is a highly sought-after speaker across North America and brings a wealth of implementation and teaching experiences from back ...показать большеWith over two dozen published articles, Andrew Muras is a highly sought-after speaker across North America and brings a wealth of implementation and teaching experiences from back office/shared services functions to front-line operations.
Glenn Goodnight has over twenty years experience in performance management, cost estimating and activity based analysis for the private and public sector, ranging from strategy execution to improving service delivery and costs.показать меньше
Книги автора Andrew Muras
Process Improvement & Performance Management Made Simple: The Fasttrack Approach to Getting Results Quickly