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Robert Spector
Robert Spector has reported on business for USA Today, UPI International, NASDAQ Magazine, and Women's Wear Daily and appears frequently on television and radio. He is the author o...показать большеRobert Spector has reported on business for USA Today, UPI International, NASDAQ Magazine, and Women's Wear Daily and appears frequently on television and radio. He is the author of the national bestseller The Nordstrom Way.показать меньше
Книги автора Robert Spector
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry Amazon.com: Get Big Fast Рейтинг: 4 из 5 звезд4/5The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture Рейтинг: 0 из 5 звезд0 оценок