Рейтинг: 4 из 5 звезд
4/5
Загрузка
MS![]()
author
Micah Solomon
Micah Solomon is one of the world’s leading authorities on customer service, company culture, and the customer experience. He’s a bestselling author, customer service consultant, a...показать большеMicah Solomon is one of the world’s leading authorities on customer service, company culture, and the customer experience. He’s a bestselling author, customer service consultant, and popular keynote speaker. Additionally, he’s a frequent contributor to Forbes and has been featured in The Washington Post, The New York Times, Harvard Business Review, as well as on ABC and CBS.
Solomon is a business leader and entrepreneur, and he was an early investor in the technology behind Apple’s Siri. His broad expertise includes the hospitality industry, healthcare (patient experience), AI (artificial intelligence), retail, automotive, manufacturing, technology, banking, finance, nonprofit, and government.показать меньше
Книги автора Micah Solomon
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets Рейтинг: 5 из 5 звезд5/5Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever Рейтинг: 0 из 5 звезд0 оценок
Аудиокниги автора Micah Solomon
Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever Рейтинг: 0 из 5 звезд0 оценок